This is the best way to contact us:

You would like to place an order?

You can order your spare parts directly in the shop or by email or call us. Please always state:

Your customer number or the last order number, make type and year of your car and the last 6 digits of the VIN of your Jaguar and the complete VIN for other brands. Alternatively the chassis number for elder vehicles.

Email: shop(at)

Order hotline: +43-720-900218

You can order from 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 4:00 p.m. on weekdays. Please note we are in the cetral European Time Zone. 


Do you have any enquieries to your existing order?

You will find comprehensive information on the status of your order when you are logged into the shop. You are also welcome to send us your question by email or give us a call. Please always have your order number at hand!

Email: customerservice(at)

Customer Service: +43-720-900218-10

You can order Monday to Thursday from 9:00 bis 12:00 und von 14:00-15:00

Friday 9:00 bis 12:00 und von 13:00-14:00

Postal adress:

Turntools Automotive GmbH
Eisenhowerstraße 27
4600 Wels

Also for international returns

Do you have a warranty claim or need technical support?

Please contact customer service above.

Would you like to make use of your right of withdrawal or do you want to return parts?

Please visit our page on the topic

XkStore is the trading name of Turntools Automotive GmbH. © 2021 Turntools All rights reserved.